Can Eco Joy Bags be used for fine powders?
Yes! They sure can. Use confidently for spices, flours, sugar and more! I often use mine for baking soda.
Any tips from customers?
Eco Joy Bags come in a variety of colours. One great tip is to purchase each different size in a different colour. That way you will know instantly which colour (size) bag will suit your needs.
Can I order different colours in a set of 3?
Yes! If you would like to order a set of 3, but want 3 different colours simply order a correctly sized set of 3 and mention your colour preferences (per size if a small, medium, large set) in the "note to seller" section upon checkout.
Why don't these bags have drawstrings?
A drawstring cannot full seal the opening of a bag. Most stores provide a tie of some sort for the dual purpose of an adequate closure as well as item identification. The absence of a drawstring allows the bag to be properly closed as well as still remaining as lightweight as possible.
Where can Eco Joy Bags be used?
You can use Eco Joy Bags at any place that you would normally used thin, plastic bags. Farmers markets, health food stores, large grocery chains, etc. If you are unsure if a particular place accepts zero-waste shopping alternatives, be sure to ask prior to using the bags. I have never had a problem, but every store is unique.
Is there tracking on my order?
Tracking is not provided on orders unless the shipping was upgraded to include tracked shipping at checkout.
Do you take returns?
Yes! If you are not happy with your order please contact me within 7 days after arrival. Items must be in their original condition, unused and unwashed. Provision will be made for defective items. Shipping is the responsibility of purchaser. You must contact me prior to returning any items. Thank-you for understanding.
How long will my order take to arrive?
All orders are shipped using Canada Post.
Shipping times are on average estimated: 
4 - 10 business days within Canada
5 - 13 business days to the USA
A business day defined as a non-holiday Monday - Friday.
Please note: These are an estimate only. On occasion times may be more varied.
Help! I didn't get my package!
I am so sorry! I know how exciting it is to get packages in the mail.
It is possible that your items are still on their way. Please give it a few more days and then feel free to contact me.

If an incorrect address was provided then the package may (but not always) get sent back to me. I will ask you to verify your shipping address. In the event that it does get "returned to sender", it may take quite a while for the package to show up in my hands once again.

In this case, once I have the items, I can either refund you the amount of the items only, or resend it to the correct address.Shipping will be the responsibility of the buyer.
I have a question that is not answered here.
Please feel free to contact me with any questions or concerns you may have.